About us

Canterbury Surrey Hills Community Finance Ltd. was created by locals to help locals get their banking back after the closure of banks on Maling Road, Canterbury and Union Road, Surrey Hills. The Surrey Hills Community Bank® Branch opened in February 2003 and the Canterbury Community Bank® Branch opened in August 2003.

We opened a third branch, the Ashburton Community Bank® Branch, in October 2008. It was the first Community Bank® branch to compete in a retail strip with branches from the major banks, and it has been successful in growing business and support from the local community. Our fourth Branch was opened in Balwyn in 2011.

Today, we are a committed member of the Community Bank® network established by Bendigo Adelaide Bank in 1998. Bendigo Bank introduced the Community Bank® network to empower local communities—giving them direct equity in their banking service provider, as well as the scale advantages associated with an established banking brand. Bendigo Bank provides the balance sheet, the financial products, systems and training, while the local community provides the premises, equipment and staff. At heart, we are a community business that focuses on supporting our community.

We have three objectives:

  • provide exceptional banking services to our communities
  • grow our capacity to invest in community projects
  • provide a reasonable financial return to shareholders, many of whom live locally.

We are very proud of our strong and valued brand, our commitment to great customer service and our role in our communities. To date, we have invested more than $5 million in the Canterbury, Ashburton, Surrey Hills and Balwyn communities. We provide economic and social value by funding more than 290 community groups and organisations.  We have supported sporting club facility upgrades and provided equipment and uniforms for sports groups, provided equipment for aged-care and community welfare organisations, supported schools and early childhood centres and leadership opportunities through our youth programs just to name a few. To see more about the difference our Community Investment program makes visit our Community stories.

Our Team

 

Our Board

The Board’s policy is for a majority of directors to be independent. This is currently the case.

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Juliann Byron Chairman

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Juliann has extensive experience in the accounting and finance fields. She provided corporate secretarial, management and governance consulting services over many years, and is a non‑executive director on public and not-for-profit company boards.

Juliann is a member of the Finance Committee, Staff Committee and the Audit and Governance Committee. As Chairman, she also attends other committee meetings as required.

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Bob Stensholt – Deputy Chairman

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Bob has had an extensive career in public service, including roles as a teacher, diplomat, Assistant Director General for AusAID and over 10 years as the state Member of Parliament for Burwood. Bob now consults to various boards and authorities on governance matters.

Bob chairs the Community Investment and Marketing Committee, and is a member of the Finance Committee and the Events Committee.

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Dick Menting – Director

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Dick was the foundation Chairman of Canterbury Surrey Hills Community Finance Ltd and previously spent 35 years in retail banking, finance and administration with a major bank and other companies. Dick recently retired as a councillor for Boroondara City Council and continues to run a local small business.

Dick is a member of the Finance Committee, Community Investment and Marketing Committee, and the Events Committee.

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Damien Hudson – Director

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Damien has over 10 years’ experience in local real estate. More recently, Damien established businesses provided management services to community organisations.

Damien chairs the Events Committee, and is a member of the Community Investment and Marketing Committee.

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Daizy Maan – Director

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Daizy was appointed to the Board in 2015. Daizy has considerable experience working with and for youth organisations, particularly those with an entrepreneurial or social enterprise focus. She is currently studying commerce and law and making a meaningful contribution to the community through her involvement. Daizy was the Boroondara Young Citizen of the Year in 2015.

Daizy is the Chairman of the Canterbury Surrey Hills Community Finance Limited Youth Advisory Committee.

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Andrew Whittaker – Director

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Andrew has over 40 years’ experience in a variety of professional services and senior executive roles. He was formerly a partner with PwC and Ferrier Hodgson and has worked across a variety of industry sectors, including banking, providing performance improvement and governance advice.

Andrew is a member of the Finance Committee and is Chairman of the Community Investment and Marketing Committee.

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James Grant – Director

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James has spent over 35 years in banking and finance, financial planning and dispute resolution in these areas.  He has extensive client facing and senior management experience in banking and finance and wealth management products, services and their delivery to business and wealthy clients.

James is the Chairman of the Staff Committee and is a member of the Finance Committee.

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Michael Sapountzis – Director & Company Secretary

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Michael was appointed as Company Secretary in 2017 and is the Chairman of the Audit and Governance Committee.

Michael has held management and corporate secretarial roles within NSX / ASX-listed and unlisted companies within the financial and professional services sector for over 10 years. Michael specialises in Corporate Governance, board and secretarial support and shareholder services. Contact Michael on 0403 247 523 or via email.

Board Support

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Ian Dinnison- Treasurer

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Ian was appointed Treasurer effective 1 December 2016.  He has had over thirty five years experience in industry, government departments and professional services firms in financial and management roles.

He is Chairman of the Finance Committee and attends the Board and Audit & Governance Committee meetings as required as a non-voting member.

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Rose Laird – Executive Officer

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Contact Rose on  0413 504 964 or via email.

Our Staff

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Nick Coker – Chief Executive Officer

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Nick has been the Senior Manager for Canterbury Surrey Hills Community Finance Ltd since 2009 and in 2019 was appointed Chief Executive Officer. Nick oversees the banking operations across all four branches, mobile relationship managers and provides support to the Board . Nick is a career banker, having come to the Community Bank® network from one of the major banks. Nick drives the business plans for each branch in conjunction with each manager, and leads the community engagement programs.

Nick attends all Board meetings and also attends committee meetings as required.

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Maggie Stamoulis – Senior Manager

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Maggie was appointed to the role of Senior Manager in 2019 having been the Surrey Hills Branch Manager since 2016 and the Ashburton Branch Manager from 2015. Contact Maggie on 0434 769 980 or via email.

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Anna Gration – Marketing Manager

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Anna is the Marketing Manager supporting our four Community Bank® branches. Anna joined our team at the beginning of 2016 after many years in various senior Marketing and Partnership Management roles. Contact Anna on 0411 326 908 or via email.

Mobile Relationship Managers

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Nick Azar – Business Development Manager

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Nick is one of two Business Development Managers. He can visit customers at their business or home to discuss their business banking or residential lending needs, including after hours and on weekends. Contact Nick on 0402 11 783 or via email.

His role is also to help build strong partnerships and improve relationships with our many community groups.

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Jatin Awad – Business Development Manager

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Jatin is a Mobile Relationship Manager with over 20 years of experience in the banking and mortgage industry. Gary joined the CASH Group in 2019.

Gary works with his customers to find the most suitable finance package and provides an on-going banking service for his clients. Gary enjoys meeting with people in the local community to find outcomes that benefit both them individually and help grow our community as a whole. Gary can visit customers at their business or home including after hours and on weekends. Contact Jatin on 0411 135 414 or via email.

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George Kapelles – Mobile Relationship Manager

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Contact George on 0411 402 289 or via email.

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Aaron Knott – Mobile Relationship Manager

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Aaron has been employed by the Bendigo Bank since 1999 and has most recently returned from two years living and working in Albury/Wodonga. You may remember Aaron from his five years as the Surrey Hills Branch Manager. Aaron has returned to live in Boroondara with his wife and young family. Aaron is actively involved in the local community and enjoys all sports and being outdoors. His is a Life Member of the Hawthorn Amateur Football Club and is about to play is 150th game for the Bulleen Cricket Club. Aaron can visit customers at their business or home including after hours and on weekends. Contact Aaron on 0431 107 343 or via email.

Our Branches

Canterbury
Community Bank® Branch

Vacant

Ashburton
Community Bank® Branch

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Kathy Koulouris (Manager)

Surrey Hills
Community Bank® Branch

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Anjali Marcou (Manager)

Balwyn
Community Bank® Branch

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Adam Osmani (Manager)

Our Community

Since the opening of the first branch in 2003 we have supported more than 250 local groups and organisations, contributing more than $5 million in sponsorship, grants and incentive payments through our Community Investment Program.

The Program has developed over time, based on a changing perspective about how the Community Bank® model can assist our local communities. Originally, we used sponsorships as a way of telling the community we were here. Now, we’re looking at the returns we can get from our community investments. The continued return of funds to the community is reliant on the growth of banking business. Additional banking business grows the profits of the Company, which in turn allows us to grow the Community Investment Program.

We make an extraordinary contribution to community projects, programs, sporting clubs, disability services, aged care, welfare and schools and early childhood services. We support local organisations, to help them to deliver services and programs within our communities. Our partnerships and initiatives strengthen communities, creating a vibrant place where people want to live. It is much more than handing out money through sponsorships, grants and incentives. It is about building relationships to build strong and prosperous communities.

Community Welfare

We support community organisations, schools, clubs, events and community projects. The allocation of our Community Investment is broken down as follows:

The following provides information on how our Community Investment was allocated during the most recent financial year.

In 2019, we allocated funds across the various organisational categories in proportion with our longer-term investments. Once again we made an allocation to Community Projects which will be used to fund a significant project or initiative in the future.

Community Groups & Events

This part of our Community Investment Program includes special interest groups, community and trader events, and our investment in youth programs. In 2019 we contributed significantly to local youth, through the Boroondara Youth Foundation, local Scout groups, the Magic Moments Foundation and our Business Boardroom program. We supported local traders associations and their various events, several rotary projects and a musical theatre production.

Sporting Clubs

We distributed our investments in sporting clubs across more than 10 sports, demonstrating our commitment to supporting this broad sector. We support clubs that provide opportunities to all ages, gender and ability. Football and Cricket clubs received significant funding to support facility upgrades, with many continuing to upgrade to electronic scoreboards. Pitch covers, rink repairs and portable goal purchases are just some examples of the way our funds are invested with sporting clubs. We have also provided funding to a number of clubs to conduct important education and awareness programs for players on mental health and other relevant topics.

Community Support

Community Support includes aged care and seniors, welfare and disability support. These organisations received a significant share of our total investment and provide highly valued services and opportunities to this important sector. Our funding helped activities such as purchasing vehicles for transportation of people with a disability and aged care residents, and a vehicle to deliver the volunteer-run Meals on Wheels program by Basscare.  We provided funding to two local schools that provide services for children with a disability and provided funds to implement a music program at Interchange Inner East.  We continued our support of the Boroondara Cares scholarship program, providing financial support for talented and educationally promising young people who are financially disadvantaged.

Education

We increased our support of schools and early childhood organisations in 2019, providing a grant for a local kindergarten to support a much needed playground upgrade. We continued to support school and preschool events and functions, and funded the purchase of a defibrillator and sporting equipment, and contributed toward an oval upgrade. We continued our support of a leadership program, leadership awards and a financial inclusion program at Swinburne University. We provided information sessions to students at local schools to teach them about money and the importance of saving.